FTC

Marketing & Advertising

Free Trial Conversion Calculator

Estimate activated and qualified trial users, successful paid conversions, trial-to-paid rate, new MRR, blended paid CAC, first-month contribution, and first-month break-even customer volume.

Activated trials-
Qualified activated trials-
Upgrade attempts-
Successful paid conversions-
Trial-start to paid conversion-
New monthly recurring revenue-
First-month subscription gross profit-
Acquisition, trial, and sales-assist cost-
Blended cost per paid conversion-
First-month cohort contribution-
Paid customers needed for first-month break-even-

Decision view

Trial cohort survival and first-month economics

Trial cohort survival and first-month economicsA stage-by-stage cohort ribbon exposes activation loss, qualification loss, upgrade intent, payment failure, CAC, and the first-month break-even gap.
Exact scenario comparisonReached activation milestone (%) changes while all other entered assumptions remain constant.
Reached activation milestone (%)Activated trialsQualified activated trialsUpgrade attemptsSuccessful paid conversionsTrial-start to paid conversionNew monthly recurring revenueFirst-month subscription gross profitAcquisition, trial, and sales-assist costBlended cost per paid conversionFirst-month cohort contributionPaid customers needed for first-month break-even

How to use Free Trial Conversion Calculator

  1. Define one complete trial-start cohort and use stage rates measured on that same cohort.
  2. Enter the collectible monthly price and gross margin rather than booked annual contract value.
  3. Include acquisition, support, infrastructure, and sales-assist cost before interpreting conversion quality.

Calculator guide

Understanding Free Trial Conversion Calculator

Free-trial performance is a cohort-survival problem, not a signup count. This calculator follows the same starters through activation, paid-use qualification, upgrade intent, and successful payment, then tests whether the resulting MRR supports the full cost of acquiring and serving the cohort.

One denominator Every stage descends from the same trial-start cohort.
Payment is a stage Upgrade intent is not counted as collected MRR.
Cohort economics Trial and sales-assist costs are charged before contribution is reported.

Detailed calculation process

Detailed free-trial cohort conversion and first-month economics

The default cohort begins with 2,400 trial starts, of which 62% activate, 72% qualify, 44% attempt an upgrade, and 92% complete payment.

General formula: A=T*aQ=A*qU=Q*uP=U*sc=P/TMRR=P*mGP=MRR*gC=S+T*c_t+A*c_aCAC=C/PK=GP-CP_BE=ceil[C/(m*g)] Each rate is conditional on the immediately preceding stage. Only successful payments create MRR; first-month gross profit is then compared with every cohort-level acquisition and service cost.

What each symbol means

T trial starts (accounts)
a activation rate (decimal)
q qualified share of activated trials (decimal)
u upgrade-attempt share of qualified trials (decimal)
s successful-payment share of upgrade attempts (decimal)
m monthly subscription price (currency/customer-month)
g subscription gross margin (decimal)
S acquisition spend (currency/cohort)
c_t trial service cost (currency/start)
c_a sales-assist cost (currency/activated trial)

Worked substitution with the default inputs

1. Follow the cohort to paid conversion A=2,400*0.62=1,488Q=1,488*0.72=1,071.36U=1,071.36*0.44=471.40P=471.40*0.92=433.69 Loss at each stage remains attributable instead of being hidden in one blended conversion rate.
2. Recognize collectible first-month value c=433.69/2,400=18.07%MRR=433.69*$49=$21,250.64GP=$21,250.64*0.82=$17,425.53 Gross profit, not revenue, is the value available to repay cohort acquisition and trial delivery.
3. Reconcile cost and the break-even gate C=$36,000+2,400*$4.70+1,488*$6=$56,208CAC=$56,208/433.69=$129.61K=$17,425.53-$56,208=-$38,782.47P_BE=ceil($56,208/$40.18)=1,399 The strict first-month gate shows why a viable subscription cohort may still require multi-month payback.

The default cohort converts 18.07% of starts to paid customers, but first-month gross profit does not recover the $56,208 cohort investment.

Worked situations

Practical examples

  • The default 2,400 starts yield 1,488 activated trials and 1,071.36 qualified activated trials.
  • After upgrade intent and payment success, 433.69 customers convert, producing about $21,250.64 of new MRR.

Better inputs

Useful tips

  • Use an activation event that predicts paid retention rather than a superficial login.
  • Separate upgrade attempts from successful payment so checkout friction remains visible.
  • Compare cohorts with the same trial length and observation window.

Before relying on the result

Limitations and common mistakes

  • The model does not estimate retention after the first paid month, expansion revenue, taxes, or annual-plan cash timing.
  • Stage rates are treated as deterministic cohort averages.
  • First-month break-even is intentionally stricter than a lifetime-value payback test.

Reference

Key terms

Activation
A product behavior that indicates the user reached meaningful initial value.
Qualified trial
An activated account that also matches the defined paid-use or fit criteria.
Paid CAC
All entered cohort costs divided by successful paid conversions.

Important note

Do not multiply rates measured from different cohort windows. Reconcile every stage to a cohort export before using the result for spend decisions.

Frequently asked questions

Should annual subscriptions use annual price?

Use the monthly-equivalent collectible revenue if the result is intended to represent MRR.

Why is first-month contribution often negative?

Acquisition is paid upfront while subscription gross profit usually arrives over several months.

Can I compare product variants?

Yes, run separate cohorts with consistent activation, qualification, and observation definitions.